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Why has my Wodify account been suspended?

18-03-2018 Z

A YiQi member with a Wodify account and a membership may receive an email informing that the “account has been suspended”. Once a Wodify account is suspended, you can’t reserve or sign in any class even though you have a membership. The most common reason is that you have an unpaid invoice and your payment is 3 or more days overdue.

Please pay your bills on time to reinstate your account and avoid such suspension from happening again.

If you believe it is a mistake and shouldn’t be happening to you, please email z@crossfityiqi.com and explain.

Posted in: FAQ Filed under: account suspension, why, wodify

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